The Homeowner Connect system provides:

  • A robust self-service portal, eliminating the need for homeowners to call their mortgage servicer to access to relief programs like the COVID-19 forbearance
  • On-demand chat assistance by HUD-certified non-profit Housing Counselors
  • Standards of Conduct for responsiveness & transparency by mortgage servicer

Nevada homeowners who wish to access the system to seek relief may click on the logo to the left to be directed to the site:


Additional information:

  • The Homeowner Connect Housing Advocacy Portal Information Sheet:

thumbnail of Home Means Nevada – The Homeowner Connect Housing Advocacy Portal Info.._ (2)


  • THOC Handout:

thumbnail of HMN THOC Handout